The Vendor is required to provide for the purchase and lease of computer-aided design and drafting (CADD) systems with optional monitors.
- Support shall include, but not be limited to, assistance and ongoing support regarding problems/issues, guidance in the operation of the devices, and identification and correction of possible data or system errors.
- Provide and manage a process to track, monitor and resolve reported problems/issues.
- Installation:
• Provide status reports of installations completed, installations outstanding, and issues;
• Unpack equipment;
• Set up and connect keyboard, monitor(s), mouse, Ethernet cable, power and external equipment to computer;
• Power on the device or system;
• If pre-imaged system, verify that the system comes up to the login screen and run commonwealth agency-provided restore script(s) after login; and
• If non-imaged system, verify that OS boots.
• The commonwealth agency will specify whether bidder must remove all packing materials and boxes from the site within one (1) week after the installation has been completed.
- Copy all specified data onto the new, pre-imaged system;
- Copy all local outlook folders;
- Transfer data using the commonwealth’s network, or commonwealth-owned USB and provided external hard drive.
- Contract Period/Term: 3 years
- Goal Information Session Date: October 16, 2025
- Questions/Inquires Deadline: October 23, 2025
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