Computer Assisted Mass Appraisal Software System

The Vendor is required to provide a computer-assisted mass appraisal (CAMA) software system to support the valuation of approximately 34,000 accounts (approx. 27,000 taxable accts & a similar number of actual land parcels).
- The new system must integrate seamlessly with, or fully replace, existing workflows and provide enhanced efficiency, accuracy, and compliance.
- The primary objectives of acquiring a new CAMA system include:
•    Improving assessment accuracy and efficiency
•    Enhancing reporting and analytical capabilities
•    Ensuring compliance with ever-changing state property tax laws and regulations
•    Providing an intuitive, user-friendly interface for assessors and staff
•    Enabling seamless integration with other county systems including – GIS, Clerk & Recorder’s records management software (GovOS), and Tyler-Eagle Treasurer
•    Reliable vendor support, including onsite training and regular system updates
•    Leveraging artificial intelligence (AI) for improved valuation modeling, data validation, and predictive analytics
•    Ensuring adaptability to legislative changes with configurable rule-based automation and regular compliance updates
•    Providing an outward-facing website for the public to access property information
•    Provide a Mobile or Field Collection module that is an intuitive and user-friendly interface for efficient field-based data collection & account updating
•    Ensuring an active, engaged user group to support best practices, collaboration, and continuous improvement among CAMA users.
•    Facilitating raw/table-level data access with support for integration into third-party tools and Microsoft 365.
- Our current CAMA system has been in place for several years, and we are exploring opportunities to upgrade to a more efficient, user-friendly, and technologically advanced system that ensures compliance with state laws and enhances service to taxpayers.
- Functionality:
•    Support for valuation models, including market, cost, and income approaches for Real Property
•    Additional modules for valuing Personal Property and Oil & Gas accounts that align with state methodologies, including automated Table Maintenance entry
•    Ability to manage property characteristics, sales data, and assessment history
•    Robust account-level document/image upload, storage & retrieval system
•    Configurable workflows for assessment processes, including mass updates/changes and mass-print options
•    Robust reporting tools with customizable templates, including PDF forms creation/integration
•    Integration with GIS, Clerk’s GovOS system, Treasurer’s Tyler-Eagle system, and other county applications
•    Secure access control and audit tracking features
•    AI-powered data analysis and anomaly detection to improve valuation accuracy, including integrated MRA processing, graph generation & reporting
•    Automated Comparable selection & Comp Grid generation/output; flexibility with adjustment types (qualitative, dollar, percentage), manual modification of attributes and/or adjustments, etc.
•    Automated workflows utilizing AI for process optimization
•    Dynamic system adaptability to accommodate legislative changes
•    Public-facing website with mobile-responsive design with user-friendly & extensive property search tools & report generation
•    Appeal Management module, including online submissions, tracking, hearing scheduling 
•    Proprietary AI modules such as automated deed processing, where applicable
•    Participation in and support for an active users’ group for peer collaboration and vendor feedback
•    Lightweight, offline mobile application for appraisers to collect data, photos, and generate field sketches with intelligent automation and AR capabilities
- Data Migration
•    Migration of all property data from the current CAMA system (Tyler Eagle) to the new platform
•    Data validation and integrity checks, including AI-assisted error detection and correction
•    Historical data preservation
- Implementation and Training
•    Development of an implementation plan with milestones
•    System setup, configuration, and customization
•    User training for appraisal & administrative staff, and IT/GIS personnel
•    AI literacy training for staff to fully utilize enhanced system capabilities
•    Ongoing vendor support and training post-implementation
- Maintenance and Support
•    Software updates and feature enhancements
•    Technical Support with clearly defined Service Level Agreements
•    Disaster recovery and backup service
•    Cybersecurity and data protection protocols
•    Continued updates to AI models and valuation tools
•    Legislative tracking and compliance updates
•    Maintenance and support for the public-facing web portal
•    Regular engagement with the user’s group for system feedback and collaboration
- Data architecture is evolving rapidly toward cloud-hosted environments. 
- County has been actively exploring architectures that support cloud technologies to ensure future scalability and integration.
- The GIS department makes use of data that is pulled from the existing CAMA System. 
- This data is joined and/or related to the GIS parcel data, producing many functional datasets that are published for internal and/or public use. 
- Many people and departments rely on this functionality for ongoing operations. 
- It is extremely important that all data entered, derived, and stored in the CAMA system by the Assessor should be accessible for continued integration into GIS. 
- The preferred process would be through a well-documented API that supports bidirectional updates and extracts that can be scripted against.
-The GIS parcel layer is joined with the Assessor’s ownership data into a derived dataset. 
- This dataset is used in several integrations with additional applications including the 911 mapping system, the CityView permitting system, and several GIS maps and applications.

- Questions/Inquires Deadline: November 17, 2025