Cyber Security Services

the vendor is required to provide that cyber security services for the district has thirteen elementary schools, three middle schools, two high schools, two community K-8 schools, one home school, and four charter schools.
-Services:
•Training topics
oBasic cybersecurity awareness.
oIdentifying and reporting phishing attempts.
oSecure handling of student and staff data.
oSocial engineering awareness.
oSpecific threats to k-12 environments, such as ransomware attacks.
oIncident response protocols for non-technical staff.
oCompliance with federal and state regulations related to data privacy and cybersecurity
•Delivery methods
oOptions for in-person, virtual, or hybrid training sessions.
oInteractive e-learning modules with progress tracking.
oOn-demand training accessible via desktop or mobile devices.
•Customization
oContnt tailored to the district’s policies, systems, and tools
oRole-specific modules for it staff, administrative personnel, and teachers.
•Engagement and effectiveness
oUse of gamification, quizzes, and scenario-based learning.
oPre- and post-training assessments to measure knowledge retention
-Administrative and technical requirements
•Compatibility
oTraining must integrate with the district’s existing learning management system (lms) - canvas, if applicable.
oAbility to track and report training completion and performance metrics.
•Support
oDedicated support for troubleshooting access or technical issues.
oOngoing vendor support for periodic updates or refreshers.
•Compliance
oAlignment with industry standards.
oTraining must include compliance mandates specific to k-12 education.
•Accessibility
oContent must comply with accessibility standards
-Project timeline
•Implementation
oProvide a detailed timeline for initial setup and deployment.
•Frequency
Indicate whether the training is a one-time event, annual, or continuous.
•Updates
oEnsure training materials are updated to address evolving threats and regulations.
-Evaluation and reporting
•Assessment tools
oRegular phishing simulations to gauge staff awareness and response.
oReports on training completion rates, assessment scores, and areas requiring improvement.
•Key performance indicators
oMetrics to assess the effectiveness of training (e.g., reduction in phishing susceptibility).tion and reporting
-Vendor requirements
•Experience and references
oDemonstrated experience with k-12 education clients or similar organizations.
oProvide references and case studies.
•Security practices
oDescription of how the vendor ensures the security and confidentiality of district data used during training
-Budget and pricing
•Cost breakdown
oItemized pricing for different training modules, delivery methods, and additional services.
•Bundled discounts
oDiscounts for multi-year contracts or bundling with other services.
•Renewal and maintenance
oCosts for updates, support, or re-training.