Armed Security Guard Services

The vendor is required to provide are armed security guard services for agency region 5 facilities.
- One full-time commissioned security guard shall be located at each agency facility listed above in region 5.
- Security guard hours will be Mondays through Fridays, 8:00 am until 5:00 pm. security guard will report to inspect, open and close facility.
- The security guard shall be given a fifteen (15) minute break during the first half of their shift, and a fifteen (15) minute break during the last half of their shift after notifying the authorized agency representative at the location.
- Security guard shall be able to clearly communicate in the english language, both verbally and in writing.
- Security guard must always report for duty in full uniform and be neat in appearance.
- Except when performing routine monitoring, the security guard shall always be stationed at the front desk
- Security guard shall make eye contact and acknowledge all visitors and staff upon entering and leaving the facility.
- Security guard shall at no time leave the designated premises while on assigned duty, except for conducting hourly rounds of the premises.
- The security guard will notify the agencies’ authorized representative should it become necessary to leave the security station for reasons other than conducting rounds or responding to a security emergency.
- Security guard shall make random rounds every hour to ensure the safety of personnel, vehicles and property in the parking areas of each building as described elsewhere in this document.
- Security guard shall patrol the parking area and/or control parking at facilities where and as requested by the agency authorized representative or designee.
- Security guard may perform additional duties related to building security which the agency and the contractor may agree as the need arises.
- Security guard shall adhere to the standards of conduct, duties and responsibilities as indicated by the authorized agency representative or designee.
- Security guard will submit to the agency authorized representative a weekly report of on duty hours worked.
- Security guard telephone calls must be limited to emergency and official business use only. collect and long-distance calls are not permitted.
- Security guard shall be always observant.
- The security guard shall not visit, make personal phone calls, read, or otherwise be unengaged in facility activities while on duty.
- Security guard shall protect the contracting agency facilities against fire, theft, damage, vandalism, and trespassing.
- The security guard will check all interior areas of facility before going off duty to ascertain if any staff and or clients remain in the building.
- The security guard shall check all exterior doors to ensure the building is locked and secure.
- Security guard must maintain a daily log of all persons entering and leaving the building after normal office hours.
- Security guard must maintain order in the lobby.
- Security guard must be observant for high risk and banned clients as instructed by agency contacts and follow instructions provided should a high-risk client attempt to gain entrance.
- Security guard shall provide assistance as requested by staff for visitors that become disruptive during appointments or visits inside secure area.
- Security guard shall escort unauthorized and disruptive personnel out of the facility and observe to deny re-entry.
- Security guard shall permit only duly authorized persons to enter into restricted areas of the premises.
- Security guard shall secure employees of health and human services commission from harassment, incursion, or any criminal activity by unauthorized persons while on premises
- Security guard shall escort an employee to their car if requested in instances where an employee may feel threatened.
- Security guard shall assist handicapped staff and visitors when entering and exiting the building and when using the elevators.
- Security guard shall record on an agency provided security activity report form, a daily account of routine activities and observations.
- Security guard must monitor and prevent contracting agency equipment from being removed from the premises without proper authorization.
- Security guard at each office is to familiarize themselves with all emergency phone numbers.
- Security guard must not engage in conversations with clients and employees and not give any policy or office procedures information to clients. 
- Security guard shall refer questions from clients to the receptionist.
- Security guard will not occupy a private office within the agency facilities.
- Security guard will not perform office work or any other work pertaining to the health and human services commission other than those services for which the security guard has contracted to perform.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: July 8, 2025