Debt Collection Agency Services

The vendor is required to provide debt collection agencies for the purpose of collecting outstanding debts owed to the municipality.
- Goals
•    Efficient and effective collection of outstanding debts.
•    Minimization of delinquent accounts.
•    Preservation of the community’s trust and transparency.
•    Compliance with applicable collection laws.
- Collection agency will be responsible for:
•    Identifying, contacting, and pursuing collection of delinquent accounts. 
•    Reporting on collection efforts and outcomes on a regular basis. 
•    Maintaining accurate records and providing detailed reporting. 
•    Ensuring compliance with the fair debt collection practices act (FDCPA) and other relevant regulations. 
•    Providing training or resources for local government staff on debt collection policies and procedures, if necessary.

- Questions/Inquires Deadline: October 15, 2025