Debt Collection Services

The vendor required to provide debt collection services for include:
•    Perform skip-tracing abilities at the state level.
•    Possess credit report accounts nationwide.
•    File legal action on accounts.
•    Maintain a principal office (headquarters) in state.
•    Report to department any disciplinary actions taken against them by any state agencies or government entities.
•    Maintain current certificates of insurance covering professional liability and worker's compensation.
- Indicate whether the collection agent is employed in a full-time or part-time capacity.
- Provide fully computerized office services, not merely an account card service, which shall include:
•    Reporting to credit bureaus electronically.
•    Using an automated direct dialer system.
•    Storage of all documents on a computer.
•    Backing up data to a secure server.
•    Working directly from the computerized system.

- Questions/Inquires Deadline: November 14, 2025