Debt Collection Services

The Vendor is required to provide to identify an agency that can provide both personal financial education to our students as well as provide comprehensive services to pursue the collection of delinquent and past due accounts in accordance with the laws of the State.
- Assist College in helping students to manage their financial default before they are reported to credit bureaus. 
- Educate students on their payment options before collections are formally initiated.
- Provide debt collections services in accordance and compliance with the laws of the State in an efficient, courteous, ethical, systemic and timely manner.
- It is essential that all collections accounts are treated respectfully, as these are students of the college and Vendor’s work ethic and effort to resolve the payment issue with the account holder should not reflect negatively on College.
- Provide credit bureau reporting.
- Services, whether personal financial education/pre-collection or debt collection, shall not be subcontracted without prior, written permission of college.
- The Service Provider, its subcontractors, and agents will abide by all federal, state, and local laws, rules, and regulations related to fair labor practices, prohibiting discrimination in employment, and controlling workplace safety.

- Contract Period/Term: 3 years
- An Optional Pre-Bid Meeting Date: November 26, 2025