Public Insurance Adjusting Firm Services

The Vendor is required to provide public insurance adjusting firm services for claim investigations, loss estimations, claim evaluations, and claim submission services.
- Requirement:
• Provide a dedicated project manager with extensive knowledge and experience in:
o Conducting and managing investigations of direct physical damage and destruction occurrences
o Determining the insurability of resulting damage and expense
o Preparing statements of loss
o Managing the submission to include the ultimate disposition of assigned claims through cooperative resolution with insurance companies and with other contractually responsible parties as needed
• Identify, analyze and document the cause and origin of the occurrence that may result in property loss or damage.
• Provide an analysis of whether, and to what extent, the property loss or damage resulting from an occurrence is covered by insurance or by other possible contractually responsible parties.
• Provide an analysis of any possible sources of recovery or subrogation, in addition to property insurance companies or other contractually responsible parties that may be responsible for the loss or damage.
• Keep an activity log, maintain documentation of any investigation and all telephone conversations, discussions, or meetings that contributed to the evaluation of the property and loss analysis along with documentation of the communications and progress with insurance companies related to the claim being handled.
• This information and documentation will be made available for review by district at any reasonable time.
• If appropriate, prepare an independent estimate of damages using industry-wide used software or with an independent construction estimating firm.
• Work with district to obtain an inventory of the damaged contents, such as furniture, fixtures, equipment and records if applicable.
• Cordially work with any involved insurance company, or other entity’s claim adjusters and collaborate to establish necessary loss reports and establish appropriate loss reserves, if applicable.
• Within fifteen (15) calendar days of receipt of claim provide district an initial report containing:
o Cause or origin information
o Evaluation of the damages
o The nature and timing of any remaining work necessary to submit proof of loss to any insurance company
o Initial estimate of the cost of direct damages, extra expense, business interruption
o Claim investigation and analysis provided by subject-matter specialist(s)
o The initial report are due every fifteen (15) calendar days following the initial full captioned report until the file is closed.