IT Infrastructure Study and Roadmap Services

The Vendor is required to provide recommendations in the form of roadmaps regarding development of the future state of agency IT infrastructure.
- Provide for a cyber incident that could impact both business and operational technology (OT) operations, agency is undertaking a strategic review and modernization of its IT infrastructure. this initiative stems from several discussions held by agency it staff, during which the executive team identified and ranked the organization’s top 10 business processes and assigned recovery time objectives (RTOS) to these critical functions.
- The organization operates a primary data center that houses essential applications, business processes, and operational technologies. Additionally, a backup data center, conceived approximately 20 years ago as a recovery solution for physical disasters, serves as the alternate site for disaster recovery.
- Key attributes of the existing infrastructure include:
•    Primary Data Center (“Primary”):
o    Supports both business and OT network environments.
o    Hosts critical applications and data required for daily operations.
o    Includes physical and virtual servers, network components, and storage solutions.
•    Backup Data Center (“Backup”):
o    Designed as a recovery solution for physical disasters.
o    Provides data replication and failover mechanisms.
o    Reflects aging architecture that no longer aligns with modern recovery needs.
- The roadmaps will be looking across agency enterprise, including both OT and IT.
- Consultant must provide two separate roadmaps: One roadmap for the business, and one roadmap for the OT network, containing the following required information:
•    Documentation of the current state.
•    Documentation of the proposed future state.
o    Ensure the future proposed infrastructure meets regulatory and compliance standards relevant to agency.
•    Transition from current state to the future state.
•    Stakeholder analysis ensuring that stakeholder needs are met through this transition.
•    Risk assessment transition, including any risks and potential mitigation strategies.
•    Security standards and protocols that should be adhered to during and after the transition.
•    Technical requirements: detail specific technical requirements for the future infrastructure, including hardware, software, and network specifications.
•    Integration requirements: address how the new infrastructure will integrate with existing systems and applications.
•    Change management plan: develop a plan to manage the transition, including training plan for future state, communication, and support for staff.
•    Impact analysis: assess the impact of the changes on the organization and develop strategies to minimize disruption.
•    Stakeholder engagement and communication plans.
•    Rough estimate of cost (implementation, future state cost) for future budgeting purposes.
•    Performance metrics and key performance indicators (KPIS) for agency to use during implementation of the roadmap future state including:
o    Success criteria: define clear metrics and KPIS to measure the success of the project.
o    Monitoring and reporting: establish processes for ongoing monitoring and reporting of performance against these metrics.
•    Value proposition:
o    Guidance on when to use IaaS, PaaS, and SaaS per application.
o    Determine/estimate RTOS with that future state model.
•    Definition of new roles required for future state architecture.
o    Phase out/in plan for the roles.

- Questions/Inquires Deadline: September 17, 2025