IT Professional Services

The vendor is required to provide IT professional services on an indefinite delivery indefinite quantity (IDIQ) basis to support the needs.
- Solution objective
•    Data center support, network engineering (LAN), network operations (NETOPS), installation, and configuration
•    Cloud migration services
•    Master data management (MDM) and data warehouse services
•    Physical learning space installation and configuration
•    Software system selection services
•    Technical project manager
•    ERP and CRM implementation, upgrades, and integrations
•    Other implementations, upgrades, and integrations
- Solution requirement:
1. Infrastructure and network services
•    Data center support
•    LAN network engineering
•    Network operations (netops)
•    Installation and configuration
2. Cloud and data services
•    Cloud migration services
•    Master data management (MDM)
•    Data warehouse services
3. Learning environment services
•    Installation and configuration of physical learning spaces
4. Software and systems consulting
•    Software system selection
•    ERP and CRM implementation, upgrades, and integrations other enterprise system implementations
5. Project leadership
•    Technical project management
6. Flexible expansion
•    IT services that align with the categories above, that can address evolving member and participant needs.
- Expected outcomes
•    Improved responsiveness: faster on-boarding of vendors and initiation of services due to prevented status and IDIQ structure. 
•    Operational efficiency: reduced procurement cycle time and administrative burden for members and participants. 
•    Enhanced project success: access to specialized expertise and project leadership that improves implementation outcomes and system performance. 
•    Marketplace growth: expansion of the agency market vetted marketplace with diverse, capable vendors ready to meet a range of IT needs.
•    Strategic alignment: services that align with agency broader mission to support digital transformation, data-driven decision-making, and educational innovation.

- Contract Period/Term: 5 years
- Intent to Bid Due Date: December 2, 2025
- Questions/Inquires Deadline: November 28, 2025