The Vendor is required to provide IT infrastructure and related services for include:
• Managed IT services
• Secure colocation
• Data protection
• Business continuity planning
• Disaster recovery
• Modernize aging infrastructure
• Streamlining workflows
• Working with AI
• Enterprise cloud solutions
• Service 24/7/365
• VoIP, voice and video communication
• Data equipment and management
• Screen and document sharing
• UCaaS – unified communications as a service
• High-security infrastructure
• Regulatory compliance
• Country based support.
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