The vendor is required to provide of transitions from banner to workday student, the office of financial aid and veterans services anticipates the need for supplemental consulting support to ensure that the new system.
- System adoption, implementing best practices, and developing customized reports that are critical for compliance, operational tracking, and decision-making
- Troubleshooting and resolving configuration issues: deliver on-demand assistance to resolve any pain points or roadblocks that arise during the implementation process.
- Offer expertise on the full capabilities of workday to help ensure that the system is configured correctly and optimized to meet the needs of the office of financial aid and veterans services.
- Optimizing workflows: assist in optimizing workflows for financial aid processing, disbursement, and reporting.
- Provide guidance and hands-on support in making customizations to reduce manual work and ensure that the system is used to its fullest potential.
- This includes automating tasks, streamlining processes, and improving overall operational efficiency.
- Customized reporting and analytics: provide ad-hoc support for the creation of customized reports that meet the evolving needs of the department.
- Ensure reports are designed to aid in compliance, operational tracking, and quality assurance.
- Post-implementation support: provide ongoing on-call support during the post-implementation phase to address any immediate issues, adjustments, or refinement needs.
- This support will ensure that the system continues to meet the office’s needs and that any issues are addressed promptly.
- The consulting firm will help identify areas for improvement and guide the team in making any necessary adjustments as they arise.
- All remote/hybrid meetings for this project will use either the zoom or google meets platforms.
- A Non-Mandatory Virtual Pre-Proposal Conference Date: March 26, 2025
- Questions/Inquires Deadline: March 26, 2025
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