Bookstore Management Services

The vendor is required to provide bookstore solution that is a reflection of the academic quality, image, and history of the college.
•    Supporting the academic mission of the college by providing efficient, effective, and affordable textbook and course materials services to students and faculty. 
•    Creating and implementing effective strategies to reduce the cost of textbooks and course materials to college students by offering a strong used textbook program, a comprehensive textbook rental program, a digital textbook and course materials program, and by utilizing emerging technologies. 
•    Providing easy access and multiple distribution channels for textbooks and course materials. 
•    Developing a proactive textbook and course materials strategy that will allow the campus store to compete effectively in the challenging college bookstore environment. 
•    Communicating and coordinating with faculty regarding the use of all types of course materials. 
•    Providing comprehensive textbook and course materials services to support all college programs, including college current or future distance learning programs and online courses. 
•    Enhancing the campus experience by providing exceptional customer service, which includes: maintaining staff of knowledgeable professionals dedicated to servicing a college clientele, maintaining a robust product offering necessary to support a diverse and modern campus community, minimizing transaction times and wait times for in-store and online purchases, and ensuring efficient processing of all transactions (i.e., financial aid, scholarships, etc.).
•    Creating a dynamic, exciting retail environment. 
•    Developing a comprehensive marketing and promotional strategy that will assist with advancing the college brand. 
•    Assisting with promoting and branding college by offering a broad selection of emblematic clothing and gifts. 
•    Providing exceptional value to customers by offering high-quality products and services at fair prices and multiple price points. 
•    Developing a comprehensive online and web strategy and mail order program. 
•    Utilizing modern technology for bookstore operations (e.g., point-of-sale, inventory management, website, financial aid, registration integration, etc.). 
•    The current bookstore is operated by a third party.

- Questions/Inquires Deadline: August 15, 2025