The Vendor is required to provide to identify opportunities for streamlining, simplifying, and enhancing the efficiency of the City’s building and trade permit workflows and related configurations.
- This includes reviewing current processes, custom field form structures, contractor certification protocols, and workflow configurations in comparison with best practices and standards from similar municipalities.
- Collaborate with the city’s system administrator, staff, and student intern(s) to conduct a comprehensive review of current permitting processes and configurations.
- Review existing documentation to better understand internal processes.
- Analyze the city’s building and trade permit case types and work classes, including associated custom form fields, required attachments, and contact types, with a focus on simplification and consolidation.
- Review the city’s contractor certification requirements to assess accuracy, efficiency, and appropriateness.
- Advise on the potential benefits and feasibility of integrating state license data in lieu of the city’s current certification process.
- Evaluate current workflow configurations for all building and trade case types, and provide recommendations for edits that could enhance process efficiency and reduce turnaround times while maintaining compliance with relevant code requirements.
- Provide comparative analysis using permitting practices and configurations from comparable cities.
- Work in partnership with the agency student-led project to determine which recommendations should be prioritized and implemented.
- If the consultant has demonstrated experience and expertise in EPL (enterprise permitting and licensing) configuration, they may also be expected to assist with implementing configuration changes resulting from their recommendations.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: September 25, 2025
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