The vendor is required to provide disaster recovery consulting strategy that addresses risks, policy, procedure, and technology needs.
- Assessment and validation
• Provide classifications for the town of applications used for business functions delivery based on four levels.
• For all applications used for business functions/service delivery identified as critical perform the following:
o Develop and define the recovery time objective (RTO)
o Develop and define the recovery point objective (RPO)
o Develop and define service level agreement (SLA) 2.0 disaster recovery strategy
- Disaster recovery requirements
• Develop recommendations to address gaps identified in the assessment to meet corporately agreed upon disaster recovery plan (DRP).
• Develop recommendations for technology disaster recovery software and hardware infrastructure requirements.
• Develop recommendations for disaster recovery functional and non-functional elements to address recovery components such as data, applications, networks, etc.
• Develop recommendations and document backup and disaster recovery data synchronize processes.
- Disaster recovery and backup policies, standards & procedures
• Develop an overarching disaster recovery policy for the town.
• Develop disaster recovery technology standards and procedures for all application classifications.
• Develop disaster recovery operational standards and operations procedures for all applications classified as critical.
- Disaster recovery workflows and gap analysis
• Create business and system disaster recovery workflows.
• Document operational gaps while testing disaster recovery workflows.
• Create a disaster incident response plan that identifies the town for service restoration in the event of a disaster (i.e., hierarchy of service recovery).
• Create a communication plan and role assignments for IT emergency management (including key internal and external contacts, and identification of any vendors that should be contacted for disaster recovery scenarios).
- Questions/Inquires Deadline: November 11, 2025
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