The Vendor is required to provide a comprehensive implementation-support service for the Five-Year Strategic Plan.
- Data Assurance and Verification Protocols: Robust protocols for data collection, verification, and reporting.
- Strategic Monitoring and Evaluation Framework: A comprehensive framework that aligns strategic objectives, KPIs, and governance reporting.
- Validated KPI Framework: A set of refined and validated KPIs with clear indicator definitions and methodologies.
- Quarterly and Annual Reporting Outputs: Structured reports providing insights into performance and risk management.
- Enterprise Risk Management (ERM) Framework: A comprehensive framework for managing organizational risks, including a dynamic strategic risk register.
- Mid-Term Review: A formal review of the implementation progress at the midpoint of the Strategic Plan.
- Final Implementation Review: A comprehensive review of the Strategic Plan implementation at the end of the five-year period.
- Strategic Monitoring and Evaluation Framework
• Develop or refine a comprehensive strategic monitoring and evaluation framework that aligns strategic objectives, implementation actions, KPIs, and governance reporting.
• Ensure the framework is practical, evidence-based, and tailored to the specific needs of the agency.
- Key Performance Indicators (KPIs)
• Validate and refine existing KPIs to ensure they are measurable, relevant, practical, and useful for decision-making.
• Develop indicator definitions and methodologies for data collection and analysis.
- Data Collection, Verification, and Reporting Protocols
• Define robust data collection, verification, and reporting protocols to improve confidence in reported information.
• Ensure data governance and confidentiality compliance.
- Performance Reviews and Reporting
• Conduct quarterly and annual performance reviews, providing structured reporting to agency management and the Board.
• Facilitate reporting and review sessions with leadership and governance forums.
- Enterprise Risk Management (ERM)
• Design, implement, and maintain a comprehensive ERM framework.
• Develop and manage a dynamic strategic risk register linked directly to implementation delivery.
• Ensure risks are identified, monitored, and managed proactively.
- Training, Coaching, and Knowledge Transfer
• Provide training, coaching, and knowledge transfer to agency staff to ensure capability is retained within the organization.
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