Marketing Project Management Tool Services

The vendor is required to provide a cloud-based project management platform that has a specific emphasis on managing marketing projects.
- Provide 24-7 online web and phone support, a dedicated representative to the college, and virtual training sessions for college staff.
- The platform and support for integration configuration, platform deployment, training, and ongoing tier 2 support.
- Cloud-based access & multiservice compatibility: cloud-based platform with support for web, desktop, and mobile applications
- Customizable project & task workflows: custom workflows, including task statuses, dependencies, approvals, and automation
- Marketing campaign & content planning templates: pre-built templates and the ability to create custom templates for marketing campaigns, content calendars, and creative workflows
- Automated notifications & reminders: configurable notifications and reminders via email, in-app, or integrations
- Secure request management: manage multi-step processes by sharing necessary information with the right people
- Workflow and employee management: move staff between workflows, delete staff universally, and track all workflow actions
- Word processing and editing: word processing capabilities (e.g., tables, graphs, and text formatting)
- Please advise whether the platform has m365 integration capabilities
- Backup and data recovery: regular backups and data recovery options
- Virtual training and support: 24/7 online and phone support, a dedicated representative, and virtual training sessions; include estimated setup and training hours.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: March 19, 2025