Strategic Plan Data Management System

The vendor is required to provide strategic plan data management software solution that enables staff to input and track performance metrics aligned with the organizational strategic plan (OSP), and provides a public-facing, web-based dashboard to showcase progress toward OSP goals.
•    Collaboration with city staff to develop the backend of the system for input data to include metrics and key performance indicators as identified in the OSP, assigned users, automated reminders, alerts, data visualizations and customizable templates and reports. 
•    Provide both training and materials to identified city staff on system use, creating reports, how to input metric data, build targets, current statuses, goal timelines and narrative information for key performance indicators. 
•    Create a public facing dashboard which will be developed in collaboration with the city staff to ensure that the project meets the needs of the city. 
•    Provide either a sandbox or some form of user interface for the city to test and trouble shoot to ensure successful implementation.
- The strategic plan data management system and dashboard (“data dashboard”) solution should have the following capabilities
•    Allow users to input, store, and track data
•    Monitors progress and identifies when a goal is either on track or at risk. 
•    The ability to pull data from the city’s data management system and display it in a manner that is accessible, comprehensible, interactive and visually appealing to the public. 
•    A sandbox or quality control process before internal information goes public. 
•    Development of an implementation timeline, including roles and responsibilities, to ensure the data dashboard goes live by the first quarter of 2026. 
•    Ongoing customer support and technical maintenance to ensure continued operational success.
- Off-the-shelf technology solution, which should require no modification to base code, but rather are highly configurable to meet the city’s needs.
- The city is a google entity, as such all systems are preferred to integrate with google applications, and produce reports in google formats.
- Ability to record, update, and track strategies, programs, objectives, project tracking, action items and data within the data management system.
- The data dashboard must have visualization capabilities to include the ability to produce charts, graphs, tables, trend lines, targets, scorecards, and other visualization tools.
- The ability for multiple users to add data, communicate, track, update and monitor key performance indicators within the data management system.
- Ability to export data for ad-hoc reporting purposes and create custom built reports from the inputted data within the system.
- Ability to assign and maintain relationships between metrics and strategies, programs, program objectives, departments, initiatives, funding, priorities, and tasks.
- The use of artificial intelligence to assist with operational workflow processes within the data management system.
- For data entry, reports, and dashboard viewing, the application should be mobile-ready and allow city staff and members of the public to use the system on their smart-phone.
- Ability to create an outward-facing dashboard depicting identified performance data from the internal data management system, but is located separately from the internal system.

- Questions/Inquires Deadline: August 22, 2025