Strategic Plan Services

The vendor is required to provide strategic plan development process will include assessing the current state of 911 in, discovering best practices, conducting stakeholder education and engagement, and plotting a roadmap with identified milestones.
- The resulting strategic plan should address needs related to the following areas:
•    Business domain: the business domain consists of those planning and procurement activities that must take place to lay the groundwork for a transition to ng911. 
•    Data domain: the data domain captures the data management responsibilities of public safety answering points (PSAPS), regions, tribes, states, and national-level authorities as they prepare for and implement ng911. 
•    This domain includes a shift from tabular location data to full dependency on GIS data for the verification of caller location and routing of 911 calls. 
•    Applications and systems domain: the applications and systems domain describe the applications, systems, and other core functions of ng911 systems.
•    Infrastructure domain: the infrastructure domain describes the infrastructure elements that interconnect the next generation core services (NGCS) of the applications and systems domain. 
•    Security domain: the security domain encompasses all cybersecurity and physical security technology and operations, including the network, facility, and personnel security associated with the implementation of ng911 services. 
•    This domain focuses on the systems and applications required to develop a security posture appropriate for each stage of the ng911 maturity model. 
•    Operations and performance domain: the operations and performance domain describe the policies, procedures, and programs that are needed to effectively operate ng911 systems. 
•    Statutory, regulatory and governance domain: the statutory, regulatory and governance domain describes the laws, rules, and standard-setting bodies that are needed to effectively implement, coordinate, and manage ng911 systems.

- Questions/Inquires Deadline: November 3, 2025