The Vendor is required to provide assist and support eligible organizations in making full use of the E-Rate program to secure and maximize available program funding and benefits, while ensuring full compliance.
- Strategic Planning and Analysis
• Strategic assessment of eligibility, technology needs and funding opportunities
• Development of annual and/or multi-year strategies and timelines aligned with commission deadlines
• Guidance on discount optimization using free & reduced lunch data
• Ongoing expertise in E-Rate eligibility requirements and commission rules
- Application Preparation and Filing
• Preparation, submission and tracking of all required commission forms (e.g., forms 470, 471, 472, 474, 486, 500) and related certifications
• Assistance with proposal development and the competitive bidding process
• Evaluation of vendor responses and award recommendations
• Liaison between the applicant, service providers and commission
• Coordination of responses to Program Integrity Assurance (PIA) review inquiries
- Contract Oversight
• Guidance on contract documentation requirements to align with commission program rules
• Review of contracts and purchase orders for eligibility and compliance
• Monitoring of contract terms and amendments to ensure services are delivered in accordance with funding commitments
• Collaboration with service providers to resolve issues impacting funding or service delivery
- Funding Commitment and Post-Commitment Support
• Review of funding commitment decision letters (FCDLS)
• Management of program-related requests, including filing waivers, service substitutions, spin changes, and form 500 adjustments, as applicable
• Assistance with appeals of denied or reduced funding applications
• Verification of service provider invoices against contract pricing, budgets and funding commitments
• Facilitation of reimbursement claims submissions (billed entity applicant reimbursement (bear) or Service provider invoice (SPI))
• Support during program audits and reviews
- Documentation and Records Management
• Ongoing management of comprehensive, audit-ready e-rate documentation in accordance with commission program retention requirements
• Secure storage and archiving of records with readily available access as needed
- Reporting
• Regular reporting on the status of applications, funding commitments, and reimbursements
• Generate reports highlighting key program milestones, such as invoicing, compliance, and issue resolution
- Training and Ongoing Support
• Communication of timely updates on e-rate compliance, policies, and program changes
• Formal training options on a variety of e-rate related topics
• Coaching sessions tailored to member needs
• Mentorship and resources to build internal Member capacity.
- Contract Period/Term: 1 year
- Pre-Proposal Meeting (Non-Mandatory) Date: September 18, 2025
- Questions/Inquires Deadline: October 02, 2025
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