Temporary Employment Services

The vendor is required to provide temporary employment services to support daily operations.
- General requirements:
1. Customer service
• The vendor(s) shall provide all using agencies a single, local point of contact (and a backup) to handle questions or problems that may arise. 
• At least one customer service representative must be available during the vendor’s operating hours to assist the state. 
• Representatives shall be available by phone (local or 800 number preferred) and email.
2. Use of services
• In lieu of the regular recruitment and hiring procedures.
• To displace a state employee.
• To circumvent controls on employment levels. 3. Performance
• Performance under this contract will be by temporarily employed individuals provided by a private sector firm (vendor).
• The vendor, and not the state, is the legal responsible employer of the temporary employees performing under this contract.
• Discipline problems are to be dealt with by the employer, not the using state agency.
4. Recruitment
• The state will not use the procurement of temporary employees for purposes of recruiting or obtaining candidates for state employment or by any other entity, and the state will not give any vendor or temporary employee under this contract any encouragement, assistance or opportunity in obtaining state employment that is not provided to the general public.
5. Transition period
• Such placements shall not incur any expense to the placed temporary employee or the state and non-compete agreements of any vendor(s) shall not prevent the opportunity of any current temporary employee placement to transition to a newly awarded vendor under successor contract.
6. Temporary personnel length of employment
• The primary purpose of this contract is for vendor(s) to provide qualified employees to fill state positions on a temporary basis.
• This contract cannot dictate whether the state agency requires a temporary employee for two weeks or six months.
• Agency operational requirements and at the same time, promote maximum competition and business among potential and qualified vendors, it is recommended that the state agency not retain any one temporary employee for more than one year.
7. Quarterly meetings
• Both the state and the vendor(s) will commit to quarterly reviews of internal customer satisfaction and will make consistent efforts to improve customer satisfaction.
- Contract Period/Term: 2 years
- Questions/Inquires Deadline: June 04, 2025