Event Staffing Services

The Vendor is required to provide event staffing services on an as-needed basis.
- Anticipated Types of Events:
•    Conferences, trade shows, expos
•    Academic events and speakers
•    Cheer and Dance competitions
•    Graduation ceremonies
•    Children shows and family events
•    Concerts, Comedy Shows, and other large-scale special events
•    Non-collegiate athletic tournaments
•    Smaller receptions and meetings
- Requiring Event Staffing services for approximately 150 to 200 event days per year; these figures represent the combined estimated number of days for events at all of the venues.
- These estimates are provided for planning purposes only and do not represent a guarantee of volume or minimum spend.
- Athletics events, to include, but not limited to:
•    Men’s and Women’s Basketball games
•    Lacrosse games
•    Field Hockey games
•    Men’s and Women’s Soccer games
•    Volleyball games
•    Baseball games
- Provide management, supervision, event staff, and other personnel to:
•    Oversee event entry and egress for all patrons
•    Manage security checkpoints and screening
•    Enforce venue policies and protocols including, but not limited to:
o    Prohibited items
o    Disruptive behavior
o    Tickets / Passes / Credentials / Venue and area access
•    Monitor crowd control
•    Prevent incidents and safety hazards
•    Respond to disturbances, medical emergencies, and other incidents
•    Assist guests with questions and needs, helping with high levels of customer service
•    Maintain incident reports and event logs.
- Provide training and instruction to all event staff / personnel regarding:
•    General crowd management, emergency response, venue evacuations.
•    High levels of customer service
•    Current industry trends and security risks
•    On-site venue specific / event-specific policies and procedures
- Event Staffing Personnel Classifications/Duties
•    Event Security
•    Overnight Security
•    Parking Attendants
•    Ticket Sellers
•    Ticket Takers / Scanners
•    Ushers
•    Supervisors
•    Event Leads
•    Event Managers
•    Account Managers
- All personnel will wear approved uniforms, and/or meet required dress code (event and position specific); and have proper identification badges displayed at all times.
- Identify and report potential safety hazards or disruptive behavior.
- Provide trained and uniformed event staff to assist with access control, crowd management, and general safety functions.
- Personnel must be capable of performing duties such as ticket checking, bag inspection, ID verification, guest screening with ceia opengate (or other applicable metal detection system), and maintaining orderly ingress/egress.
- Supervisors must have prior experience managing security operations for large public events.