Open Data Platform Solution

The Vendor is required to provide open data platform solution for an innovative, secure, and user-friendly.  
- The platform should empower the County to consistently deliver top-tier open data to the public while fostering engagement with external and internal users in discovering and using open data.
- Advanced commercial- off-the-shelf (COTS) open data platform, offered as a Software-as-a-Service (SaaS) solution, designed to streamline the processes of publishing, managing, and distributing data.
- Open data platform:
• Open Data Portal: This platform supports both internal and external interfaces, facilitating the streamlined sharing and management of data. It provides a secure, user-friendly portal interface that enhances data accessibility and management.
• Open Checkbook: This component supports the publication of financial data from Sherpa, the County's budget system, and includes data visualizations from budget information to actual expenditures by program. The goal is to facilitate a better understanding of where and how County funds are being allocated. Some of the most accessed datasets by the public include checks made to payees totaling $5,000 or more, as well as summarized payroll expenditures.
• Open Performance: This component provides internal and public dashboards for performance management. Its focus is on departmental performance reporting, which highlights the department's mission statement and enhances the performance narrative with seamlessly integrated data visualizations and detailed explanations.
• Developer Resources: This resource page provides a user-friendly interface where developers can explore, test, and understand the capabilities of our current open data platform. It also offers comprehensive documentation and examples to assist in the development process, making it easier for developers to explore full potential of open data for innovative solutions.
• A detailed licensing and support model.
1.Describe how your products and services are licensed and how costs are calculated.
2.Describe in detail, your proposed support model, including the hours of operation for support channels, and response time commitments.
• Migration:
1. Proposal must include a migration plan detailing how existing users, dashboards, datasets, charts, and data stories will be migrated. Testing and validation, change management, and communication will be critical pieces of this migration plan. We currently have around 500 datasets and around 1000 dashboards that will need to be migrated.
2.A detailed onboarding plan that includes a timeline and Gantt-chart style project plan with durations for each task/phase of the migration and onboarding effort.
3.Comprehensive onboarding support, including training for all users and unlimited on‐demand, ad‐hoc post‐launch end‐user support.
- White labeling for branding the open data platform, including logos, color schemes, and support for a custom domain name.
- The proposed solution will need to support the following minimum requirements:
• 2TB Data Storage
• 500K External API Calls/month
• Unlimited monthly active users
• Minimum 500 internal user (publisher) accounts
- Support RESTful API interactions and conform to the OData protocol.
- Ability to clearly define data licensing regarding the data's use, restriction, redistribution, and modification.
- Integrate data visualization and content with content management systems such as Drupal and WordPress.
- Cross-platform compatibility and responsive design for access on various devices like PCs, tablets, and smartphones.
- Full functionality across all major web browsers (e.g., Chrome, Firefox, Safari, and Edge).
- Full compliance with WCAG 2.1 AA guidelines and the Americans with Disabilities Act (ADA) for all internal and public-facing portals; this includes but is not limited to, making all visualization features fully accessible and adjustable to accommodate users with disabilities.
- Native multi-lingual support to accommodate diverse user demographics.
- Compatibility with screen readers and other assistive technologies.
- Regular security updates, patching, and maintenance for the platform and its features.
- Ability to apply platform-wide policies for data management-related activities such as data retention, deletion, and archiving.
- Run audit trails to monitor data access, modification, and deletion.
- Accessibility enhancements such as automatic alt text generation for images and data visualizations or voice-controlled navigation.  - Seamless integration with business systems for data visualization and content sharing, such as
Sherpa, Esri ArcGIS Server, and Accela.
- Ability for real-time data updates to ensure the most current information is available.
- Dashboards performance optimized for large datasets and complex visualizations.
- On-platform data visualization functionality with customization options to meet user preferences, including color schemes, chart types, and layout configurations.
- Interactive data exploration with features like filtering, sorting, drill-down menus, and grouping.
- Capability to visualize and interact with data through map-based representations.
- Contract Period/Term: 1 year