Municipal Financial Software

The vendor is required to provide for the purchase and implementation of an accounting software solution, including accounts payable, accounts receivable, cash receipting, website integration, asset database/management capability, and more as it relates to the finance function.
- Municipal operations and committed to understanding the entirety of the financial software solution in order to provide excellent customer support to staff of the municipality.  
- The municipality is looking to achieve some electronic processes including but not limited to e-billing and potential self-service features online.
- The top priority of this software is to increase staff accountability and ability to respond to reporting requirements as they evolve and arise.
- The objectives of this conversion are as follows:
• Increase automation and reduce the resources and risk of error resulting from manual tasks
• Automate workflow and tasks throughout the organization
• Integrate with existing software and/or applications used by the municipality
• Increase user friendliness so that staff can troubleshoot problems and create reports that suit the municipality’s changing data needs
• Increase accuracy, timeliness, and access to information for internal management and external stakeholder reporting.
- The chosen solution will result in an integrated suite of modules/applications that address the needs of the financial services of the municipality.
- The municipality will undertake a balance forward approach due to the lack of integration capabilities with the current software.
- The municipality provides a full range of services, including general government, administration, transportation services, sanitary sewer services, solid waste services, recreation services, planning and development services, and water utility services.
- The live date would be April 1 of the following fiscal year for accounting records.
- The core component of the software must include the following:
• Ability to set granular user permissions for increased internal controls
• Comprehensive, frequent system data backups
• Disaster recovery
• Cloud based hosting
• Intuitive, custom reporting capabilities
• Data storage within state is a requirement
• Data remains the ownership of the municipality
• End user training to ensure troubleshooting abilities and ability for staff to respond to needs in a more timely fashion
- Financial core software
• Cash receipting
• Bank reconciliations
• Utility billing – water/sewer
• Property tax billing including assessment roll and adjustment imports (property valuation services - PVSC)
1. Ability to accommodate area specific tax rates
• Master customer list with the ability to manage property owners versus tenants
• Accounts payable
• General ledger that can accommodate fund accounting
• Accounts receivable
- E-services
• E-billing – utilities and property taxation
• Electronic bill payments
• Point of sale
• Payment processor integration
• Online customer accounts would be an asset
- Asset management
• Electronic asset inventory
• Accommodate asset attributes for asset management as well as public sector accounting standards requirements for financial reporting and auditing
• Connection with ESRI GIS platform(s) an asset
• Attribute data and ability to feed information into asset management planning.
- Contract Period/Term: 2 years
- Questions/Inquires Deadline: March 31, 2025