Human Resources Payroll and Timekeeping Solutions

The Vendor is required to provide in obtaining an integrated cloud-based SaaS solution for the administration and management of human resources, payroll, and timekeeping (Software).
- The solution shall:
• Have an online employee self-service portal.
• Be a paperless system with electronic workflow approvals and organizational rules built in, to automate as many processes as possible.
• Have an automatic general ledger interface and a solution for paying human resources and payroll vendors, taxes, and garnishments.
• Provide benefits and payroll compliance assistance.
• Have position control management
• Have onboarding and recruitment
• Have custom report package
• Have budget tools
• Have training modules
- Current HR, Payroll, Timekeeping Systems
- Current Finance System and Processes
• This section provides a high-level overview of how the town uses the oracle and day force systems; integration with oracle is a plus.
- Oracle provides the following services:
1. Accounting (AP, budget, fixed assets, fund ledger, and procurement)
- Day force provides the following services:
1. Payroll
2. Timekeeping
3. Human resources
- It is required to (1) have an online employee self-service portal (2) be a paperless system with electronic workflow approvals and organizational rules built in, to automate as many processes as possible (3) have an automatic general ledger interface and a solution for paying Human Resources and Payroll vendors (4) and provide benefits and payroll compliance assistance.
- The Software including a dedicated representative is expected to operate seamlessly to improve administration and management (during and after implementation).
- Ability to drill-down and drill-across from a transaction to the supporting source documents
- Ability to easily export information directly to Excel, Word and Adobe.
- Comprehensive online documentation and training materials
- User-defined tables, fields, screens, reports, hot keys, and business rules/workflows
- Ability to modify setup/configuration (e.g. setup codes, report parameters, etc.) without the assistance of the Offeror
- Access to knowledgeable representatives
- Dedicated Team of experts for any challenge
- One representative that represents the Mount Pleasant account for any concern the Town needs resolved. This representative should have the ability to control the entire team.
- Vendor must have a Business Continuity Plan (BCP) – secure data centers in various parts of the country that can be accessed remotely to process payroll
- Vendor required to have a certificate of liability (Insurance)
- A test system with current information should be available during and after implementation
- Ability to provide a custom login site on the Town’s website domain for online self-service option
- Ability to have implementation coincide with a new year, i.e. go live in January
- Experience working with municipalities including Fire, Police and Public Services
- Phone app with functionality for all roles (i.e. employees, managers at various levels)
- Works with 24-hour schedules (without having workarounds)
- Modules all “speak” to one another so that information is not siloes or having to be entered more than once
- Reports can easily be created by users
- Support for creating reports and related costs
- Capability for all users to upload documents
- Pre-configured for employee types 29 Provides total compensation statements
- Provides at no additional cost a chat bot knowledge base with searching (for at least all supervisors)
- Payroll module emails employees a copy of paystub every pay period
- Ability to track employee work location
- Ability to track multiple rehire dates (with appropriate automatic calculations for leave accrual)
- Ability to assign various user rights to managers/admin for their employees.
- At least ten days of on-site support to configure and train
- Ability to print address labels of actives, retirees, or retirees with insurance
- Ability to administer benefits with real-time connectivity to vendors
- Calculate cumulative years of service for rehired employees with breaks in service to determine and track total years of service for longevity awards and leave accrual tiers
- Track base pay rate separately from incentives
- Track incentive pay, backup documentation, list of incentives/certifications
- Ability to update the pay ranges for the grades annually in a central place in the system so it will pass that information to each employee profile
- Warn/approve if pay rate assigned is outside the range for the assigned grade
- Provides notifications when licenses are expiring (i.e., driver’s license, certifications, etc.)
- Electronic onboarding – assigning tasks, completing all documents electronically, allowing for fully electronic process
- Scheduling – assigns schedules and allows for picking up shifts.
- Questions/Inquires Deadline: March 19, 2025