Automatic Passenger Counter Certification Services and Dashboard Software

The vendor is required to provide for automatic passenger counter (APC) certification services and dashboard software to enhance the agency’s ability to report passenger data, and to assess trends in ridership and passenger demand.
- APC Data Analysis Dashboard:
• This dashboard will utilize ridership data derived by the APC system to format passenger count data and to provide enhanced reporting capabilities.
• The APC data analysis dashboard shall provide a comprehensive set of printed and graphical ridership reports, and the ability for interactive data mapping that include:
• Ridership activity by route, trip, vehicle, operator, and operating division
• Boarding’s/alighting’s by time of day that is provided system wide, by route, route segment, trip, bus stop, and direction
• Boarding’s/alighting’s by location, route, trip, and direction
• Boarding’s/alighting’s by time of day, route, route segment, trip, bus stop, direction, and system wide
• Operating statistics by route, trip, direction, vehicle, and operating division
• Level of service – passenger loads by stop
• Ridership profile by service hours (time-of-day) and service day (weekend, weekday, holiday)
• National transit database reporting (e.g., passenger mile statistical reporting)
• Maximum load point by route and trip
• Dwell time
• Running time by trip and trip direction
• Key performance indicator statistics including boarding’s per revenue hour, boarding’s per revenue mile, passenger miles per seat mile, average trip length, and average trip time.
• Number of APC surveys conducted by route per day, month, and year
• Survey coverage (% of scheduled trips surveyed)
• Bus stop utilization
• On-time performance by route, trip, direction, and stop
- Software requirements include:
• Collection of ridership and schedule adherence data
• Next-day reporting
• Data analysis
• Generation of reports, both canned and customized
• Perform demand forecasts
• Cleaning of incoming APC data
• Wireless, automated data capture of all passenger count information. (i.e., no manual process for retrieving data from vehicles)
• Data validation and normalization against the operating schedule
• Incorporation of temporary routing detours, as needed, into reporting
• Passenger load balancing in accordance with database approved methods
• Provision of all relevant database reports (i.e., database form s-10 information, passenger miles traveled)
• Provision of data for use in scheduling and planning activities
• Integration with synchomatics
• Integration with iris APC’S
• The APC reporting system shall provide an open data system, so that filtered data selectable by agency can be exported to common file formats, such as access, excel, GIS, google earth, and text files.
- Contract Period/Term: 2 years
- Questions/Inquires Deadline: March 28, 2025