Parking and Revenue Control System

The Vendor is required to provide a parking and revenue control system including real-time centralized processing of data for all the agency parking garages and a central monitoring station for intercoms, cameras at all entrance and exit lanes, and access control for the garage equipment.
- Monitor all field devices, e.g., entry station status, barrier gate status, express exit station status, cashier stations status, lane status display, and UPS unit status.
- Monitor cameras at all entrance and exit lanes and allow the agency operator to provide assistance to customers including the approval of exception transactions occurring in lane;
- Control access to the parking facilities with the ability to change rates, fee tables and manage permit-holder accounts (access cards) from one centralized location;
- Send all data (fee tables, user account information) to all or selected parking facilities (including all devices) from one central location;
- Allow users with the appropriate authorization to issue remote commands from system workstations to the field devices such as raising and lowering the barrier gates; rebooting the entry or exit station; putting the entry or exit station in or out of service; changing the lanes status signs; applying software patches and updates;.
- The central monitoring station must be remotely accessible over an encrypted internet based (TCP/IP) network.
- VOIP at each device with ability to connect to an on-site or off-site call center.
- The system must allow customers to purchase, print, and/or distribute validations which are also tracked through the system’s standard reports.
- Online Validation system with external validations, mobile and web capabilities.
- Ability to power on to full operation within 10-15 seconds.
- Offline Mode – Ability to support transactions not limited to ticket fee calculation, credit card processing, validations& monthly transactions.
- Credit Card Reports – Reports of credit card transactions by user selectable parameters including date/time range, credit card terminal ID, customer last name, credit card type, transactions type.
- Outstanding Ticket Reports – Report of parking tickets that have been issued but have not been processed or exited from the system.
- Validation Reports – Detailed and summary reports of validations issued, number of validations, and when the validation was used, by user selectable parameters.
- Occupancy Reports showing detailed occupancy data for each facility by selectable parameters including user type and date/time range.
- Contract Period/Term: 5 years
- Mandatory Pre-Proposal Meeting Date: April 9, 2025
- Mandatory Pre-Bid Site Inspections by Appointment Only Date: April 10, 2025, and April 18, 2025
- Questions/Inquires Deadline: April 25, 2025