Electronic Training and Learning Management System

The vendor is required to provide for an integrated electronic training and learning management system (LMS) for the public university system, which includes six universities and two k-12 special schools.
- Include for services:
• Provide an executive summary outlining the contractor’s organization and the services provided
provide certification of compliance with provide a certification of compliance with all applicable federal, state, and local laws, rules, regulations and statutes.
• Describe the capability for integration with Ellucian banner, HRFIS and SIS.
• Contractor will identify the costs, if any, to implement integration features
• Provide a full list of curricula available for students, volunteers, and employees, including, but not limited to trainings to comply with federal regulations as outlined
• Serve as a centralized system that supports six distinct universities, central board office and two special schools, with the ability to differentiate access and security at each university and school within the system
• Must be compliant with all federal accessibility requirements, including the ability to deliver all applicable services and products in reasonable compliance with applicable standards.
• The ability to modify, brand and edit delivered training modules to ensure compliance with statutory requirements
• The ability to upload customized videos and training presentations to provide to students and employees at the institutional and departmental level.
• Content must be available and accessible on smartphones, tablets, and other mobile devices (please identify the brands and models of mobile devices, operating systems, and internet browsers that are compatible with your LMS).
• Be accessed using the latest version of the most used browser on any operating system
• Store, broadcast, and track courses produced in widely varying digital formats, especially digitized video, and courses with multiple digital files in differing formats
• Organize courses into a catalog searchable by subject, keywords, and/or title.
• Provide reporting tools to easily track and monitor training progress at the individual, institution, and department levels.
• Provide information on the ability to utilize automated issuance for specific training to all new hires and new students without manual issuance based on employment or student status.
• The process to grant access to new hires and new students into the system through automated file transfers.
• Ability to establish training plans for students and employees.
• Provide transcripts of training offerings for investigative purposes.
- Data security, privacy, and compliance requirements
• The contractor is granted a limited, non-exclusive license to use customer data solely for fulfilling obligations under the agreement.
• Protected customer data must not be stored outside the country without prior written consent from board.
• Access to such data is limited to employees and subcontractors with a legitimate need to know and proper training
• The contractor must maintain security controls to ensure the integrity, availability, and confidentiality of customer data using commercial best practices.
• Multi-factor authentication (MFA) must be implemented for any account accessing customer data
• The contractor must ensure that employees with access to customer data have passed background checks and are not debarred or sanctioned.
• the contractor must ensure that any artificial intelligence (ai) systems used in the delivery of services securely manage and process personally identifiable information (PII) and customer intellectual property (IP).
• If a breach occurs that involves ai systems and exposes customer data, the contractor must report it promptly and take corrective actions
• Contractor’s actions or negligence, the contractor will bear the cost, excluding consideration for limitation of liability, of breach-related remediation, including notifications, credit monitoring, and legal fees.
• The contractor must provide a breach investigation report detailing the root cause, corrective actions, and long-term preventive measures implemented.
• Security provisions related to customer data must survive the termination of the agreement until all data has been returned or securely destroyed.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: March 26, 2025