Project Management Software

The vendor is required to provide a reliable project management software solution complemented by excellent customer support and comprehensive team training.
- The project management software shall possess the following functionalities and features:
1. Must have:
• Ability to track day to day progress by providing updates on tasks and deliverables
• Ability to send notifications and communications of project changes
• Ability to set due dates for activities, project tasks, and milestones with notifications and reminders
• Ability to assign and unassign users across teams and programs to activities
• Capability to integrate with secondary applications
• Visual management of project information and project health, including progress toward various milestones
• Ability to organize projects by milestones and prioritization of tasks
• Easy to use platform with technical assistance and training resources
• Auto-built system with templates for different types of projects and workflows
• Ability to have all levels of tasks feed into a portfolio for portfolio management
• Multiple levels of user access with ability to limit what certain users can see and edit
• Ability to handle a minimum of 300 simultaneous users, with simple process for adding additional licenses, transferring licenses, and removing licenses
2. Prefer to have:
• Ability to cross-collaborate with internal and external partners
• Ability for secure API integration and data export to external sources
• Ability to track resources and supplies
• Ability to manage files
• 24/7 access to application from desktop, web, and phone
• Internal communication features within activities and tasks
• Ability to create and utilize automation functions
• Ability to organize and manage users by program, office, or team
3. Nice to have:
• Ability for mapping capability
• Confidentiality of EMR data
• Levels of user access with ability to limit what certain users can see and edit, different user types
• Ability to create and use meeting agendas
• Ability to generate performance reports with metrics on workflows, including information on-turn around and cycle time, error rates, delays, and escalations.