Enterprise Resource Planning Consulting Services

The vendor is required to provide consulting services to help the city identify criteria for determining enterprise resource planning (ERP) software that meets our agency’s needs.
- The city currently uses new world ERP software by Tyler technologies for HRIS, benefits, payroll, general ledger, accounts payable, miscellaneous billing, budget, asset management, procurement, and timekeeping.
- The following 3rd party software is currently in use:
• NeoGov recruitment and onboarding
• GovOS and MuniRevs
• BidNet direct
• Central square licensing and permitting
• Work tango
• Jaggaer contracts+
• Wells Fargo purchasing card management
• ActiveNet point of sale
• GolfNow
• Heartland
• PowerTime timesheets
- Strategy and planning
• Conduct and document a comprehensive analysis of existing business processes identifying current workflows, data dependencies, and pain points.
• Provide detailed requirements analysis report with prioritization of organizational needs; the report must:
o Identify functional requirements, data needs, security requirements, and integration requirements for a new ERP software solution.
o Detail “as is” and “to be” requirements
• Define hardware and software requirements.
• Develop a list of recommended actions needed prior to beginning an ERP replacement project to improve the likelihood of success.
- ERP selection process:
• Assist the city to create a comprehensive for the ERP software solution that aligns with city policy and procedure by providing requirements documents to be used in the procurement process.
• Work with the city to define scoring criteria to be used in the evaluation of proposed solutions.
• Evaluate submitted proposals and serve in an advisor role as a subject matter expert to the voting members of the city’s evaluation team.
- Change management and implementation:
• Provide insight and counsel on successful project and change management strategies relating to ERP implementations by developing a comprehensive change management plan in consultation with the finance, HR, and IT directors.
• Plan must address:
o Training
o Communication
o Data migration
• Develop a phased implementation plan with prioritized milestones; plan must:
o Outline phased project stages with clear deliverables for each state.
o Include resource allocation and communication protocols
- Study session presentations:
• Consultant will be required to participate in city leadership meetings and provide support to leadership during city council study session presentations.
- Pre-Proposal Meeting Date: May 07, 2025
- Questions/Inquires Deadline: May 13, 2025