Engagement Software

The Vendor is required to provide for engagement software.
1. Comprehensive engagement platform
• Public sector community engagement: offers a robust platform designed to engage both the public and employees effectively.
• It helps overcome public sector challenges by achieving higher participation, gathering nuanced data, and increasing community trust
• K-12 engagement: the platform is trusted by education leaders to improve attendance, enrollment, and planning through AI-powered surveys
2. Advanced data analysis and reporting
• Integrated AI analysis: provides a full suite of AI-powered analytics and flexible reporting tools.
• This allows for detailed, custom analysis to support strategic decision-making.
• Quantitative and qualitative data consolidation: the platform consolidates both types of data gathering and analysis, enabling users to focus on actionable insights
3. Immediate and strategic actions
• Instant actions: users can immediately implement prescriptive and highly specific actions to address root causes or unlock strategic initiatives.
• Strategic alignment and implementation: supports strategic alignment and implementation across various programs, including policy and decision-making, employee experience and retention, infrastructure planning, and budget alignment
4. Flexibility and scalability
• Support for all engagement programs: the platform is robust enough for long-term core engagement efforts and agile enough for ad hoc feedback.
• Tailored plans: offers plans tailored to fit organizations of all sizes and goals, including specific plans for small districts.
5. Award-winning customer support
• Dedicated customer success managers: from day one, provides a dedicated customer success manager to assist with training, planning, and executing engagements.
• This ensures that your engagement initiatives succeed without relying on Chatbot’s or forums.
6. Cutting-edge data security
• Compliance standards: maintains compliance with industry best practices, regulatory requirements, and international laws, including WCAG, ISO/IEC 27001, SOC 2, and cloud security alliance star registrant compliance.
- Contract Period/Term: 3 years