Application Management System

The vendor is required to provide application management system (AMS) to from responsive and responsible bidders who are authorized to resell or actively in the process of becoming an authorized reseller of eightfold ai inc. (eightfold) or equivalent software products and services and are certified as a business.
- Duties and responsibilities
• To help establish a full range of additions, modifications, customizations, and enhancements to design and implement the enterprise-wide applicant management system;
• Transaction document in a form agreed to and executed by authorized signatories of the parties adhering to their respective party's internal approval processes, with such transaction document delineating the services, deliverable schedule(s), department and contractor responsibilities, specifics of the engagement, and change in scope procedures. no verbal orders shall be valid; and
- Hourly professional services
• Services consist of but are not limited to installation, implementation, systems integration, design, architecture, customization, project management, ongoing support, maintenance, general systems and business consulting, systems programming, business continuity and other information technology related services as required.
- operational and administrative service requirements
1. Duties and responsibilities
a. Staffing requirements
• These activities include scheduling clients, coordinating activities with department, and resolving contractual or administrative issues, including but not limited to billing and scheduling problems.
• The project manager shall also notify the department of any actual or anticipated events impacting the delivery of project services and present options available to minimize or eliminate the impact of those events on the delivery of services.
b. Key staff
• The key staff must be comprised of qualified and experienced individuals who are acceptable to the department and who are responsible for ensuring that resources are in place to operate the project in a timely and efficient manner.
• The offeror must ensure that there is a process in place for the key staff to gain immediate access to appropriate corporate resources and senior management necessary to meet all project requirements and to address any issues that may arise during the performance of the contract.
- Immediately notify the department, in writing, of actual or anticipated events impacting project delivery of services such as, but not limited to, legislation, litigation, and operational issues;
- Provide advice and recommendations regarding project services, including but not limited to technological improvements and innovation, with the understanding that the department is under no obligation to act on such advice or recommendations; and
- Ensure that the project is in compliance with all legislative and statutory requirements. if the offeror is unable to comply with any legislative or statutory requirements, the department must be notified in writing immediately.
- Travel and lodging
• Travel and lodging associated with required onsite staffing during deployment, configuration and modification of the eightfold or equivalent products is allowable but must be first pre-approved in writing by the department.
- Contract Period/Term: 5 years
- Questions/Inquires Deadline: June 20, 2025