Internet and Telephone Voting System Services

The Vendor is required to provide internet and telephone voting system services for use in the 2026 municipal election.
- This will include (but is not limited to) the training of municipal staff on how to operate internet and telephone voting system services and consistent monitoring of these services before, during and after the election has been completed.
- Services include:
• System features and specifications.
• Explanation of how electronic, internet, and telephone is integrated into the system.
• Demonstration that the solution complies with all legislation of the province.
• Demonstration of vendor’s understanding of legal issues regarding the electronic storage of information.
• Training program (with cost of training) included in the total price of the offer.
• System’s security features which can be audited by a third party for legitimacy. 
• In addition, it must also list and explain emergency safety features of the voting system (i.e. dealing with a power outage, interruption to internet connectivity, etc.)
• Information on how the voters list will be handled and managed to ensure accuracy before, during and after elections.
• Information about candidate’s tools in terms of the ability to electronically identify supporters and access to statistics about their campaign before and during the voting period.
• Information on touch screen voting terminals, internet voting solutions, and telephone voting solutions and their respective cost clearly shown in the offer.
• Specified date and time that the proponent would be available to conduct a public information meeting for electors on how the internet and telephone voting system operates, safety measures in place and tabulating methods to ensure electors’ concerns about security/hacking are addressed and resolved.
• All appendices completed in full and attached at the front of the proposal. 
• Detailed work plan that depicts specific deadlines in a monthly format.
• All the components and tasks being completed in the project.
• Ability to provide knowledgeable and reliable technical user support to municipal staff and the channels proposed for provision of support.
- Contract Period/Term: 2 years
- Questions/Inquires Deadline: July 8, 2025