Data Center Migration and Hosting Services

The Vendor is required to provide facilitating future strategic enhancements, such as transitioning to public or private cloud environments and implementing more robust disaster recovery and business continuity solutions.
- The system includes various servers such as web servers, database servers, file servers, administrative servers, domain controllers, and infrastructure management servers.
- This will ensure that Agency computing resources are available 24/7/365 for customers, partners, contractors, and employees on-site (at agency main office and two remote office locations) and remotely (hybrid work).
- The systems are housed in three separate equipment racks and connected via copper CAT5 or 6A certified cables to a data center layer switch stack.
- For economic reasons, this necessitates moving the equipment as part of the first migration phase, followed by a later migration to a public or private cloud solution as the equipment approaches the end of its life cycle.
- All connectivity between servers and storage, as well as servers and the data center switches, operates at 10 Gbps speeds over copper (10GBaseT).
- Equipment Move:
• The provider will use a bonded and insured moving company or their staff to un-rack all agency servers, storage, and related equipment, label connections appropriately, and pack them for transport. They will then be safely transported to the new data center location and unpacked, re-racked, and connected to power and networking at the new data center.
• Agency staff will power on the equipment and begin establishing and testing connectivity.
• Once connectivity is established, the hosted data center staff will take responsibility for the servers' power, internet, and HVAC needs.
- Data Center:
• The new data center location will include an enclosed, lockable server rack, sufficient power for the equipment, firewalls set up in an HA pair, and two 24-port 10GBase-T switches (minimum port count). 
• The firewall and switches will be configured before the move date to enable plug-and-play operations on the day of the move.
• Operating temperature and humidity must remain at or below industry-accepted thresholds (20-80% humidity and below 81 degrees Fahrenheit). 
• Monitoring must be available 24/7/365 for these components of server operations.
• “Smart hands” will be provided upon request of the Agency for the duration of the contract.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: July 16, 2025