Public Health Electronic Health Record Solutions

The vendor is required to provide public health electronic health record (PH HER) implementations in the public health setting including the advantages and disadvantages to implemented strategies, information on the emerging trends and technologies, including conceptual and theoretical solutions, as well as information that aligns with agency interests pertaining to vendor solutions.
- PH EHR solution as a system that houses electronic versions of client medical records and case management information, is maintained by designated providers over time, and may include all key administrative, clinical, and case management data relevant to the clients’ care under a particular set of providers, including, but not limited to, demographics, progress notes, problems, medications, vital signs, medical history, immunizations, laboratory data, and radiology reports.
- Vision
• Enhanced case management, such as improved documentation for longitudinal care. 
• Features allowing clients to access services in-clinic or via self-service options. 
• Tools and techniques to streamline scheduling that reduces no-show rates. 
• Approaches to manage telehealth. 
• Solutions for the efficient use of electronic registration and assessments to minimize paper processing. 
• Proven processes to improve tracking capabilities for inbound and outbound referrals. 
• Lessons learned from state implementations with many statewide locations.
• Enhanced mechanisms for verifying insurance eligibility, claims processing and reconciliation, tracking outstanding balances, and facilitating new payment methods.
• Streamlined interfacing options for communications with both hardware and systems. 
• Enhanced and intuitive reporting and analytics.