Staff Engagement Feedback Platform

The Vendor is required to provide to deliver and support an employee feedback platform for a team of staff and faculty comprising 1200-1500 individuals.
- Services include:
1. Design and implement an online employee feedback platform
• Pre-delivery consultation with the college to ensure design alignment and implementation schedule.
• Include capacity for institution-specific questions related to organizational strategy and alignment.
2. Provide comprehensive analysis and reporting
• Presentations to key audiences communicating results.
• Varied levels of access to results for unique groups/leaders.
• Cross-industry comparable metrics (i.e., post-secondary’s in country; public sector, etc.)
3. Offer recommendations to enhance engagement
• Provide actionable insights based on findings to improve staff and faculty engagement.
4. Support communication of results and action plans
• Assist the college in communicating results and action plans to employees and stakeholders.
5. Integration with existing systems
• Interface with existing HR and it vendors to ensure seamless integration and data security. - Phase 1: project initiation
• Collaborate to align expectations, define project scope, and establish communication protocols.
1. Sign project charter
2. Develop project plan with timeline and milestones
3. Create communication plan
- Phase 2: survey/platform design and development
• Design platform in alignment with college goals.
1. Iterative survey/platform design
2. Finalized questionnaire
3. Distribution strategy
4. Pilot testing and revision report
5. Communications plan for awareness and leadership preparation
- Phase 3: platform deployment
• Launch survey/feedback platform for targeted users.
1. Launch communications (emails, talking points, FAQS)
2. Track progress
3. Participant support
- Phase 4: data analysis
• Collect and analyze feedback data.
1. Preliminary analysis report
2. Cleaned datasets
3. Key findings summary
- Phase 5: reporting and recommendations
• Deliver comprehensive reporting and recommendations.
1. Executive summary
2. Full feedback report with digital filtering tools
3. Training leaders on data understanding and usage
4. Templates for action planning and communication
- Phase 6: follow-up supports
• Provide ongoing consultation and support for emerging questions.
- Tasks:
1. Project planning
• Conduct initial meetings
• Develop timeline and milestones
2. Survey/platform design
• Build platform collaboratively
• Set up platform online
• Share communication materials
• Monitor participation and reminders
3. Data collection and analysis
• Collect and clean data
• Analyze data for trends and insights
4. Reporting
• Create visual reports
• Develop actionable recommendations
5. Action planning
• Facilitate workshops
• Provide tools for planning.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: July 22, 2025