Online Customer Facing Registration and Payment System

The Vendor is required to provide for the development and implementation of a comprehensive registration and payment system tailored for early college and workforce development programs.
- This system should be all-encompassing, providing seamless integration with existing payment and database systems, in particular NelNet and software company banner, which serves as our financial and student management backend.
- The registration system must feature an easy-touse interface that is intuitive and accessible for all users.
- It should be 100% digital, allowing end users to complete the registration and payment process online without the need for paper forms or in-person visits.
- This digital approach will streamline the registration process, reduce administrative burdens, and provide a convenient and efficient experience for learners, parents, high school and business stakeholders and agency staff.
- Functional requirements include:
• Searchable course listing with the ability to sort and filter by topic or concentration.
• Secure user data
• Selection and registration for courses and trainings
• Payment integration with NelNet
• Full integration with software company Banner
1. Accounts Receivable, Biographical, Curriculum, Course Schedule, Course Catalog and Registration
• Communication tools – email and text including automations
• Workflow for registration process
• High UX interface to support populations who are not digital first
• Trustworthy integrations to eliminate manual processes
• Ability to accept third-party payments and scholarships
• Nice to have: mobile app
- The overall goal is to enhance the registration process, improve user experience, and ensure efficient management of student data and financial transactions.
- This solution must include procurement, configuration, integration, training, deployment, as well as ongoing maintenance and support services.
- System and integration requirements:
• The solution must integrate with software company banner and NelNet through automated, bi-directional processes to ensure seamless data exchange and synchronization between the registration system and the financial and student management backend
• Must be customizable for 7 colleges user interfaces
• Solution must provide compatibility with existing agency systems where appropriate
• Solution must be scalable
• Provide reliability, backup and recovery functions
• Maintain all appropriate security controls and be in compliance with PII related data controls
• Required to provide an annual SOC-1 report
• Must support automation and scheduling.
- Contract Period/Term: 1 year