Enterprise Resource Planning System

The Vendor is required to provide enterprise resource planning system team to streamline procurement processes, enhance data integrity, and improve overall procurement efficiency.
- Procurement process optimization
•    Plan and execute procurements using city of procurement policies and protocols.
•    Develop and document optimized procurement workflows that leverage services system capabilities while meeting operational needs.
•    Interface between the operations staff and finance department.
- Services system support and data management
•    Provide technical expertise on services system procurement module functionality, capabilities, and limitations.
•    Develop custom reports, and queries to support procurement decision-making and operational visibility.
•    Troubleshoot procurement-related services system issues and coordinate with it support or finance department as needed.
•    Maintain procurement data within the services system, including vendor records, and contract information.
- Training and knowledge transfer
•    Create user guides, quick reference materials, and process documentation for common procurement activities.
•    Provide one-on-one coaching and support for complex procurement scenarios.
- Procurement data management and analysis
•    Ensure data integrity across procurement processes and systems through regular audits and data cleansing activities.
•    Develop and implement data governance standards for procurement information.
•    Analyze procurement trends and patterns to inform strategic planning and process improvements.
•    Reconcile procurement data between operational systems and the services system to ensure consistency.
- Compliance and risk management
•    Ensure procurement processes comply with applicable laws, regulations, and city of policies.
•    The services system to enforce procurement policies and approval workflows.
•    Monitor procurement activities for potential fraud, waste, or abuse indicators.
•    Develop risk mitigation strategies for identified procurement vulnerabilities.
•    Maintain documentation of procurement decisions and approvals for audit purposes.
- Vendor management support
•    Establish and maintain vendor performance metrics.
•    Evaluate vendor submissions and performance against the contract obligations partnership with operations staff. 
•    Facilitate communication between operational departments and vendors regarding procurement requirements.
•    Support contract management activities through services system integration and reporting.
- Continuous improvement
•    Identify and implement process improvements based on user feedback, system capabilities, and industry best practices.
•    Stay current on services system updates and new features that could benefit procurement operations.
•    Participate in procurement technology user groups and forums to identify innovative practices.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: July 25, 2025