Public Safety Emergency Communications Technology Software

The vendor is required to provide public safety emergency communications technology software for r computer aided dispatch (CAD), mobile cad, records management system (RMS), jail management system (JMS), and mobile field reporting, and must meet the operational needs of a multi-jurisdictional public safety agency supporting both police and fire operations.
•    Be a cloud-based, fully integrated suite
•    Support multi-agency, multi-jurisdictional operations
•    Provide real-time data sharing, GIS mapping, and interoperable communications
•    Include cad, mobile cad, RMS, JMS, field reporting, and analytics
•    Interface with state and federal systems
•    Support ai-based enhancements, reporting automation, and user-driven customization
•    Provide a redundant, high-availability infrastructure
- Technical requirements
1. Core software modules:
•    Cad, mobile cad and messaging
•    RMS, JMS, FMS
•    Mobile field reporting
•    Analytics, NIBRS, k9, ai support
2. System features:
•    GIS mapping, AVL
•    Smart 911, total response, axon, leads, NCIC
•    Online portals, role-based access, API integration
3. Data and system management:
•    Data conversion, cloud compliance
•    Role-based access, scalability
•    Third-party integration
4. Detailed system features:
•    Role-based security and permissions across jurisdictions
•    Centralized real-time data access for all partner agencies
•    Dynamic incident management with map overlays and AVL support
•    Integrated GIS for location validation, routing, and jurisdictional boundaries
•    Customizable dashboards and reporting tools for supervisors and analysts
•    NIBRS and UCR compliant reporting capabilities
•    Configurable workflow automation for case and incident tracking
•    Automated data backups, logging, and audit trail features
•    Two-factor authentication and CJIS-compliant user authentication
•    Resilient architecture for 24/7 uptime with cloud redundancy
•    Interagency communication tools including alerts, tones, and messaging
•    Unified access to cad, RMS, JMS, and fire modules through single login
•    Configurable alerts and notifications based on call type, priority, or unit status
•    Advanced analytics with visualizations for trend identification and workload forecasting
•    Field-based mobile reporting with voice-to-text and photo capture capability.

- Questions/Inquires Deadline: August 15, 2025