Transit Management Software

The vendor is required to provide transit management systems which include features such as route planning, scheduling, and workforce management with the goal of creating a more seamless, efficient public transportation network.
- The city intends to gather information on transit management systems which can optimize route planning, enhance scheduling and streamline workforce management.
•    Optimize route planning to reduce travel times, minimize overlaps, and expand service coverage - striking the right balance between operational efficiency and customer demand. 
•    Enhance scheduling by aligning services with peak periods, special events, or shifting commuter patterns, and various workforce personas - improving reliability and reducing customer wait times. 
•    Streamline workforce management to ensure adequate staffing for operations, maintenance, and customer service - minimizing labor inefficiencies and controlling overtime expenses.
- Functionalities
1. scheduling and planning
•    Fixed route transit planning
•    Fixed route transit scheduling
•    Fixed route transit run optimization and transit shift planning and crew rostering
2. Operations and workforce management
•    Work assignment
•    Employee and performance management
•    Integration with AVL systems
•    Management of transit operators, administrative and work accommodation employees.
•    Schedule period employee work selection (electronic or manual)
3. Operational resilience and contingency planning
•    Scenario modeling
•    Future state planning
•    Equity focused planning
•    Emergency state planning
•    Overlay support - import and export
•    Comparison support
•    Internal and external presentation support
4. Fleet 
•    Fleet and yard management
•    Electric vehicle readiness
5. Payroll
•    Adoption of collective bargaining pay rules
•    Timekeeping
•    Attendance management
•    Employee accruals
•    Exporting to human resource systems
6. public facing
•    Infotainment solution
•    Interactive voice response (IVR)
•    Short message (or messaging) service (SMS)
•    Customer trip planning (web and mobile)
•    Customer relationship management (CRM)
•    Published maps and schedules (digital and paper)
•    Personalized alerts
7. On demand
•    Schedule planning, shift and fleet optimization
•    Integration with fixed transit (multi-modal)
•    Booking and customer management
8. Para-transit
•    Schedule planning, shift and fleet optimization
•    Integration with fixed transit (multi-modal)
•    Booking and customer management 
9. Integrations
•    Integrations between all above products, native or otherwise
•    Integration with AVL system
•    Integration with human resource systems
•    Integration with asset management systems.

- Questions/Inquires Deadline: August 20, 2025