Property Tax Collection Software

The vendor is required to provide property tax collection software for collecting ad valorem and personal property taxes throughout city.
- The software should, in broad terms, provide for the capability to:
•    Import tax bills (assessor’s tax roll) from the file submitted by the assessor to the commission 
•    Make non-destructive changes to bills 
•    Ability to add supplemental bills and adjudicated years to tax roll 
•    Export files used to print bills 
•    Post payments of bills (manual and electronic) 
•    Reverse payments for various reasons 
•    Interface with our online bill payment system to provide for real-time posting of online payments and in-person payments including prior year payment history or provide an online payment option that allows payments to be recorded in various formats as well as offer tax history information 
•    Allocate partial payments to appropriate charge codes 
•    Allocate over payments to correctly refund customers 
•    Calculate late fees and interest on late payments 
•    Ability to generate tax bills and statement(s), individual or mass, or reprints at any time during the tax cycle 
•    Generate advertisement lists in a usable format for official journal 
•    Export files of properties to go to tax sale (current year and prior years) 
•    Ability to track prior years sold at different tax sale 
•    Record and manage bidder’s information and activity during the tax sale 
•    Record and manage information about properties sold at tax sale, including all information necessary to calculate and produce a redemption bill for the redeeming party
•    Calculate and generate redemption bills for properties sold at tax sale 
•    Post redemption bill payments 
•    Generate certificate of redemptions to be recorded with the clerk of court 
•    Export a file of information used by our finance department to generate checks to tax sale buyers once a property is redeemed 
•    Export payment batches to our finance department to balance end of the month
•    Export refund batches to our finance department to generate checks for overpayments and reductions due to change orders 
•    Adjust off small balances (tolerance) of paid accounts 
•    Ability to track certain accounts, at minimum, with or without a special code (partial payment, bankruptcy, adjudication, phase-ins, etc.) and run reports of these accounts 
•    Ability to track and link assessment numbers with current and prior year numbers when broken out into new numbers. 
•    Import an adjudicated roll with the ability to make records active when property is redeemed.
- The software should also fulfill certain administrative requirements, including:
•    The ability to unlock any records (and either accept or discard any pending updates) when an employee inadvertently leaves them locked or in an unapproved status 
•    Force a clerk out of the system if they become “frozen” in the software 
•    Provide a training and testing environment for testing of and training on the software 
•    Run reports as necessary using any variable of criteria with current history as well as prior historical data
- Network environment
•    Microsoft windows server 2019 or windows server 2022
•    Microsoft SQL 2019
•    Windows 11 or higher workstations – TCP and IP interface to network
•    Windows 11 or higher laptops
•    Work in 64-bit environment
•    Ability to work via VPN
•    Support for multifactor authentication
•    High speed laser printers
•    Active directory-based login through on-premise ad or azure with single sign capability
•    Canon desktop scanners
•    All outside vendors that connect to the agency network on a regular basis are required to use dual factor authentication.

- Pre-Proposal Conference – Non-Mandatory: August 20, 2025
- Questions/Inquires Deadline: August 27 2025