The vendor is required to provide SaaS board management software solution to help manage its work.
1. SaaS set-up, design, and configuration.
• Determine requirements.
• Mutually agree to final phases of university go-live schedule.
• Configure privacy levels.
• Migration of existing data.
• Customization of features as outlined in the requirements.
2. Implementation and training.
• Provide training and documentation.
3. SaaS hosting, management, maintenance and support.
• Maintenance and hosting for the duration of the contract.
• Updates and enhancements as they are made available.
• Technical and customer support according to an established service level agreement.
• Support with data exports and reporting.
• Account management.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: August 15, 2025
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