Enterprise Resource Planning System

The vendor is required to provide enterprise resource planning (ERP) system with a modern solution.
- ERP platform with more robust functional and technical capabilities.
•    Effectively supports business functions typical of a municipality.
•    Adheres to public sector practices, standards, and compliance requirements.
•    Provides visibility and transparency to the city’s operations and finances across its multiple departments.
•    Provides robust real-time reporting and dashboards with appropriate KPIs.
•    Enables efficient processes, automating current manual processes where possible.
•    Has been proven to work for similar municipal entities.
•    Highly configurable and requires low maintenance effort.
•    Scalable and can adapt to the city’s evolving operational needs and support long-term growth and increased service demands.
•    Reduces the use of excel and other stand-alone tools to manage business information.
•    Provides robust audit trails and controls and is fully compliant with all applicable regulatory requirements
- Major system capability: major features
1. Finance and accounting
•    General ledger
•    Budgeting
•    Account management
•    Cash receipts
•    Accounts receivable
•    Procurement
•    Accounts payable
•    Fixed assets
•    Bank management
2. Permit and license management
•    Application management
•    Issuance and renewal
•    Payment and fee management
3. Code enforcement
•    Code enforcement case management
•    Fines and payments
•    Code enforcement reporting
4. Tax billing and collection
•    Taxpayer registration
•    Tax filing and billing
•    Tax payment processing
•    Tax compliance and enforcement
5. Utility billing
•    Customer account management
•    Meter management
•    Billing and rate management
•    Payment processing
6. Courts management
•    Courts case management
•    Scheduling and docketing
•    Adjudication
7. Human resources
•    Position management
•    Recruiting
•    Core HRIs
•    Time and attendance
•    Payroll and benefits
•    HR compliance and reporting.

- Questions/Inquires Deadline: August 15, 2025