Device Asset Management and Tracking System

The Vendor is required to provide for device asset management, tracking, bricking, and encryption solution is a crucial document that outlines the specific requirements and expectations an organization has for a solution that can manage, track, and secure devices within its network.
- Solutions can meet the outlined needs, with particular emphasis on cross-platform compatibility, white-glove service, and efficient asset retrieval.
- End-user Devices:
•    Windows10/11 devices are EntraID-joined enrolled into Intune.
•    ChromeOS devices are enrolled into Google Admin Console
•    Apple MacOS devices are enrolled into JAMF Pro
•    Apple iPadOS devices are enrolled into JAMF Pro
•    Apple iOS devices are enrolled into Intune
•    Android phone devices are enrolled into Intune via the Knox portal
•    Android-based interactive flat panel displays, Clevertouches, are managed through a dedicated
•    MDM platform, CleverMDM, provided by Radix.
- Device Asset Management and Tracking
•    Real-time tracking of devices throughout their lifecycle, from procurement to decommissioning.
•    Comprehensive asset database with detailed device information, including ownership, location, and status.
•    Automated alerts and notifications for important events, such as device movement or status change.
- Bricking Capabilities
•    Remote bricking functionality to render devices inoperable if they are lost or stolen.
•    Flexible bricking options, including temporary and permanent disablement.
•    Audit trails to document bricking actions and outcomes.
- Encryption Solutions
•    End-to-end encryption for data stored on and transmitted from managed devices.
•    Compliance with industry standards and regulations for data protection.
•    Integration with existing security frameworks and policies.
- Cross-Platform Compatibility
•    Support for multiple operating systems, including Windows, MacOS, iOS, and Android.
•    Seamless integration with diverse device types, such as laptops, tablets, and smartphones.
•    Consistent user experience across different platforms.
- White-Glove Service
•    Comprehensive deployment and integration support.
•    Regular maintenance and updates to ensure optimal performance.
•    24/7 customer support and troubleshooting assistance.
- Efficient Asset Retrieval
•    Streamlined processes for recovering lost or stolen devices.
•    Coordination with law enforcement and other entities for asset recovery.
•    Secure handling and return of retrieved devices.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: August 15, 2025