Public Safety CAD System

The vendor is required to provide public safety computer aided dispatch (CAD) systems to assist with the planning, procurement, and potential implementation of a new CAD system.
•    Evaluate the existing CAD environment.
•    Identify operational and technical requirements.
•    Develop for CAD system procurement to include but not limited to the following.
o    Mobile data terminals
o    AVL, mapping and GIS
o    Mobile applications tablet and phone
o    Messaging
o    Third party integrations programs
•    Assist in vendor evaluation and selection.
•    Support contract negotiation.
•    Provide optional support during system implementation and go-live.
1. Needs assessment
•    Review current CAD, GIS, rms, and related systems.
•    Interview stakeholders (dispatch staff, police, fire, EMS).
•    Document current workflows and identify gaps.
2. Requirement’s development
•    Define functional and technical requirements.
•    Ensure alignment with ng911 and Nena standards.
3. Procurement assistance
•    Draft a CAD system tailored to authority needs.
•    Facilitate vendor Q&A and pre-bid meetings.
•    Assist in proposal evaluation, scoring, and interviews.
4. Contract negotiation support
•    Provide guidance on service level agreements (SLAS), licensing, support, and maintenance terms.
5. Optional: implementation oversight
•    Project management support.
•    System testing, training coordination, and cutover planning.
•    Post-implementation review.

- Questions/Inquires Deadline: August 28, 2025