Payroll System and Implementation Services

The vendor is required to provide payroll system and implementation services to include:
a. Core payroll features
•    Employee records and pay profiles
•    Time and attendance management
•    Salary and wage processing
•    Deductions, benefits, and remittances
•    CRA remittances and compliance
•    Year-end processing (t4s, roes, etc.)
•    Retroactive pay and adjustments
•    Vacation and leave tracking
•    Direct deposit and paystub access
b. Pension administration
•    Calculate and deduct employee pension contributions according to plan rules and applicable earnings thresholds.
•    Track and report pensionable service, earnings, and contributions for multiple pension plans
c. Integration and compatibility
•    Integration with municipal financial systems
•    Compatibility with HR systems, if separate
•    API availability or other integration methods
d. Security and risk management
•    Data protection and encryption protocols
•    Role-based access controls
•    System availability and recovery plans
•    Compliance with data residency and privacy laws
e. Implementation and support
•    Project management and implementation approach
•    Data migration and testing
•    Training for staff and administrators
•    Ongoing technical support and service levels
f. User access and experience
•    Employee self-service portal (e.g., paystubs, tax forms)
•    Mobile access options
•    Manager approval workflows.

- Questions/Inquires Deadline: August 26, 2025