Community Events Connector Online Platform

The vendor is required to provide community events connector online platform for the development, implementation, and maintenance of a community connector platform that consolidates community events and service listings into a single, centralized, city-administered location.
- Requirements
•    Visually appealing, easy to navigate, and aligned with city branding. 
•    Fully accessible via both mobile and desktop browsers. 
•    Platforms that rely solely on the download of a standalone app will not be considered. 
•    Equipped with advanced search, tagging, and filtering features to allow users to quickly locate relevant events and services. 
•    Capable of supporting a dedicated URL within lacombe.ca for direct access. 
•    Configured to allow community partners to submit events and services through a submission process that requires city administrative approval prior to posting. 
•    Managed and administered directly by the city to ensure listings are accurate, current, and appropriate. 
•    Compliant with all municipal, provincial, and federal privacy, data security, and accessibility regulations.
- Limitations and constraints
•    The project will be launched as an 18-month pilot program
•    The selected software’s annual licensing costs must align with the city’s budget of $10,000 per year. 
•    The city will not consider platforms that rely on third-party apps as the primary user interface. 
•    The system must be adaptable to the city’s existing it infrastructure and must not create excessive administrative burden or require significant additional resourcing beyond the approved staff capacity.
- Technical specifications
•    Data management and security requirements:
o    All data transmissions across external networks must be fully encrypted.
o    The platform must comply with data security, confidentiality, and privacy best practices, including minimal user data collection.
o    The platform must offer data exchange compatibility with city systems and commonly used applications.
•    The ability to have single sign-on would be considered an asset
•    If utilizing third-party software or services, the provider must offer a service level agreement (SLA) that includes:
o    Defined help desk service levels and response times.
o    Provisions for managing records and data storage in compliance with all applicable legislation.
o    Commitment to ensuring the city retains complete control over platform administration and user data.
•    Following the end of the contract, the city’s data should remain secure and the property of the organization.
- Budget: $10,000

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: August 27, 2025