Digital Signage Services

The vendor is required to provide digital display signage would integrate with a CAD and AVL system to receive real-time data on vehicle locations and present the information to passengers on digital display signage.
- There may be two different types of display signage: 1) lcd monitors as digital displays that are installed at transit hub stations, and 2) touch screen kiosk digital displays that are also installed at bus stops and shelters. 
- Bus stops and shelters with digital display signage shall also provide buttons that enable annunciations of real-time transit information for the visually impaired.
1. Digital display signage system design
•    The vendor will be responsible for procuring, installing, configuring and testing all hardware and software required. 
•    System must be compatible with all future revisions and software and hardware versions for entire life of contract. 
•    Any upgrades or patching required to bring newer hardware or software into production must be included as part of this entire contract life. 
•    All communication between digital display signage system equipment may be through an AVL server.
•    As part of the system design, the vendor will be required to ensure in-place communications infrastructure at bus stops and shelters for transmitting real-time transit information to digital displays from the central software required for digital display management.
2. Digital display signage system hardware installation
•    The vendor will be responsible for the installation of all digital signage. upon field installation and configuration of digital signs, the vendor will be responsible for testing all digital display signage system hardware components and sub-components and ensuring interfaces are working properly.
3. Digital display software installation
•    The right to use all software and firmware provided under the contract and will not impose any licensing restrictions on interfacing data to or from the digital display system software. 
•    City of transit shall be the owner of all software data. 
•    Provide for hosting of the content management software. 
•    Hosting services, monthly service fees, maintenance, and licensing for the software shall be provided for the duration of the warranty period for all digital display signage system software. 
•    The option to extend the duration of software hosting beyond the system warranty period to be negotiated with system vendor at future periods. 
•    The vendor is responsible for obtaining all permits from the jurisdictions.
•    The vendor shall be responsible for completing the integration of the digital display signage system with city of AVL system for receiving real-time transit information, and shall serve as systems integrator for all components and interfaces (internal and external). 
•    Digital display system integration shall be achieved upon the successful completion of the thirty-day system acceptance testing period.
4. System acceptance testing
•    All materials furnished and all work performed under this specification shall be inspected and tested. 
•    Any inspections or tests indicate that specific hardware, software, or documentation does not meet the specification requirement, the appropriate items shall be replaced, repaired, upgraded.
5. Digital display signage system training
•    Provide a comprehensive training program that enables city employees to operate and maintain the system. 
•    The training plan shall assume training for city of transit system operators and it and Maintenance personnel. 
•    Training topics shall include:
o    Digital display signage operator training;
o    Hardware training for it and maintenance personnel (maintenance and troubleshooting);
o    System administration training including 3rd party interfaces.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: September 3, 2025