Nutrition Services Training Platform

The vendor is required to provide nutrition services training platform a learning management system that will support the development, storage, and delivery of training materials and resources for the nutrition services division.
1. Implementation and training:
•    Implementation plan: provide a detailed implementation plan including timeline, key milestones, and roles and responsibilities of both the vendor and the district
•    Training plan: the proposal should include a comprehensive training plan for all users.
•    The plan should specify the training format (e.g., in-person, online, train-the-trainer), the duration of the training, and training materials that will be provided
•    Professional development: the selected vendor should offer ongoing professional development opportunities to help the district get the most out of the software
•    Platform trainer to provide a comprehensive training for all user groups and admin groups
•    Develop user manuals and training materials
•    Onboarding professional services or virtual and classroom-based training are acceptable as well
2. Post-implementation support
•    Provide post-implementation support for the first year
•    Monitor system performance and address any issues that arise
•    Conduct a post-implementation review at 1, 3, and 6 months to identify areas for improvement
3. Data management and integration
•    Data interoperability: proposals should detail how the software will integrate with the district’s existing systems, especially the student information system (sis) and oracle cloud
•    SSO and SAML: list integration options
•    Data migration: proposals should provide a detailed plan for migrating data from the district’s current system to the new software. 
•    The plan should include a timeline, a description of the data migration process, and a strategy for data validation and cleanup
•    Data backup and recovery: describe data backup and disaster recovery procedures. 
•    This should include the frequency of backups, the location of backup storage, and the guaranteed time to recover in the event of data loss.
4. Technical support and service level agreements:
•    Support availability: share required hours of technical support and available support channels
•    Response and resolution times: the selected vendor must commit to specific response and resolution times for technical support requests based on the severity of the issue
•    Maintenance and updates: describe process for software maintenance and updates, including how the district will be notified of planned downtime and how new features are rolled out
5. Technical specifications and requirements
•    Platform compatibility: software must be compatible with the district’s existing hardware and software, including operating systems, web browsers, and mobile devices
•    Scalability: demonstrate that the software can sale to meet the district’s current and future needs, including an increasing number of users and a growing volume of data
•    AI: list any AI components used within the software
•    Dashboarding: list dashboarding options within the platform.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: September 05, 2025