Client Management System Database

The Vendor is required to provide the client management system must provide the ability to track client eligibility, client services, client results, and billing.
- Provide an established client management system with the nbccedp and wisewoman data requirements as established by the CDC, medical billing tracking and EDI, reminder recall, case management, document uploading and ability to create Open Query command and create ad-hoc reports within the system.
- Provide support for all database functions and maintain a core team of qualified staff who are able to support all aspects of the database.
- Database that can track case management activities, including but not limited to:
•    Schedule appointments.
•    Results for all services.
•    Client activity notes.
•    Health history.
•    Client eligibility.
•    Client demographic information.
•    Medical claims.
- Must have a database that can track the history for all data insert/edit/delete activities either through downloadable report or data change log.
- Must have a database that can provide on demand reports including the following:
•    Demographics
•    Follow-up
•    Performance Measures
•    Rescreening Notifications
•    Billing Authorization
•    Fund Balances
•    EPHI Access Log
•    User Activity Log
•    Ability for users to generate SQL queries.
•    Ad-hoc Data Extraction utility
•    Online Help System
•    Online Data Dictionary
- Must provide webinar training on all substantial system modifications or enhancements.
- Standard reports including:
•    Demographics
•    Follow-up
•    Performance Measures
•    Rescreening Notifications
•    Billing Authorization
•    Fund Balances
•    Electronic Protected Health Information (EPHI) Access Log
•    User Activity Log
•    Ad-hoc Query capability
•    Ad-hoc Data Extraction utility
•    Online Help System
•    Online Data Dictionary.
- Must provide system capabilities: Scanned documents storage annual fee.
- Provide information on a database test site with DE identified program data for use in training new features and testing new features.

- Contract Period/Term: 2 years
- Questions/Inquires Deadline: September 18, 2025